The room was very beautiful and a good size. There was a bathtub inside the room, which I enjoyed. The bathroom had a bit of a bad smell and was dark. bathroom should be renovated to complete the beauty of the residence. Unfortunately, breakfast was not diverse, the menu was limited, and the baked were not fresh.
Shahnaz alavi
夫妻/情侶出遊
尊貴間
入住於2023年12月
2.7
評價於:2023年12月20日
Hotel Review: A Tale of Contrasts
Stellar Location: The hotel's location was exceptional. Its proximity to GWK, gorgeous beaches, and easy access to local transport was truly remarkable. A definite highlight!
Service: A Mixed Bag:
Room Allocation Issues: Despite confirming a king bed during check-in, we were initially provided a room with two single beds. The distance to the room and the necessity to call reception from a bathroom phone (due to a broken phone in the main room) compounded the inconvenience.
Communication Challenges: The response to our room issue was slow and confusing, with a bellboy unsure of his role, adding to the disarray.
Room Reassignment Confusion: The next room, though identical in design, had the single beds pushed together, which could have been done in the first room. This arrangement awkwardly positioned plugs and switches between the headboards, causing further inconvenience.
Cleanliness and Maintenance: Several aspects here were concerning.
Kettle Misuse: Discovering a kettle previously used for cooking noodles was off-putting.
Neglected French Press: A leftover tea bag in the French press indicated a lack of thorough cleaning.
Room Maintenance: The small shower room, a broken study table LED, and multiple visits from service staff for repairs disrupted our comfort.
Pillow Variance: An abundance of square pillows, with only two being rectangular, seemed peculiar.
Facilities: Impressive Yet Inconsistent:
Culinary Delight: The breakfast, especially the avocado toast with poached eggs, was delightful.
Recreational Spaces: The game room and huge congkak with pebbles were enjoyable, though the plastic chess pieces were a letdown.
Cultural and Leisure Activities: Hosting Kecak performances, a flea market, and beachfront dining added a unique charm.
Overall Ambiance: The hotel exuded an 'old money' experience, enhanced by amenities like bike rentals.
Conclusion: The stay was a rollercoaster of highs and lows. While certain aspects like location and some facilities were outstanding, issues with service, room comfort, and cleanliness led to a mix of annoyance and appreciation. It was an experience of mixed feelings.
Kelly Shaun
家庭出遊
尊貴間
入住於2023年11月
3.5
評價於:2023年11月27日
Loved the interior of the room, very Balinese style room with a bath tub, the room size is good and very affordable.. hotel location other wise is really out of no where, not close to any restaurants or convenient store. Luckily we can order grab.. but still not much activity available in the hotel except for massage and spa, pool bar is not open, no one actually goes to the pool. It's near to nature so quite a bit of insects.. Staff and friendly and helpful.. There is only 1 restaurant and price wise is not cheap and food is not nice as well.. we were given bread and butter before our meal but even our butter is tasteless,unsalted.. the curry is very watery.. I guess after trying so many nice food around Asia, our taste buds can be quite picky so for the price paid, the food does not satisfy our desire for good food.
Rosie Z
夫妻/情侶出遊
豪華泳池別墅
入住於2023年12月
3.2
評價於:2024年01月07日
Loved the villa as soon as we walked in, was going to stay for another few nights, but after the first night, we decided to leave. Because of the noise at night, we didn’t sleep the whole night.
Shevani
夫妻/情侶出遊
瀉湖別墅(帶泳池通道)
入住於2023年12月
4.7
很棒
評價於:2024年02月08日
Amazing and very spacious villas. The bathtub was enormous which was great to use. The staff are very friendly and helpful. The private pool at the villas was not very clean and as a result we did not spend any time in the pool. Overall the establishment is excellent and we will book again if we return to Bali.
The room was very beautiful and a good size. There was a bathtub inside the room, which I enjoyed. The bathroom had a bit of a bad smell and was dark. bathroom should be renovated to complete the beauty of the residence. Unfortunately, breakfast was not diverse, the menu was limited, and the baked were not fresh.
Shahnaz alavi
夫妻/情侶出遊 尊貴間
入住於2023年12月
2.7
評價於:2023年12月20日
Hotel Review: A Tale of Contrasts
Stellar Location: The hotel's location was exceptional. Its proximity to GWK, gorgeous beaches, and easy access to local transport was truly remarkable. A definite highlight!
Service: A Mixed Bag:
Room Allocation Issues: Despite confirming a king bed during check-in, we were initially provided a room with two single beds. The distance to the room and the necessity to call reception from a bathroom phone (due to a broken phone in the main room) compounded the inconvenience.
Communication Challenges: The response to our room issue was slow and confusing, with a bellboy unsure of his role, adding to the disarray.
Room Reassignment Confusion: The next room, though identical in design, had the single beds pushed together, which could have been done in the first room. This arrangement awkwardly positioned plugs and switches between the headboards, causing further inconvenience.
Cleanliness and Maintenance: Several aspects here were concerning.
Kettle Misuse: Discovering a kettle previously used for cooking noodles was off-putting.
Neglected French Press: A leftover tea bag in the French press indicated a lack of thorough cleaning.
Room Maintenance: The small shower room, a broken study table LED, and multiple visits from service staff for repairs disrupted our comfort.
Pillow Variance: An abundance of square pillows, with only two being rectangular, seemed peculiar.
Facilities: Impressive Yet Inconsistent:
Culinary Delight: The breakfast, especially the avocado toast with poached eggs, was delightful.
Recreational Spaces: The game room and huge congkak with pebbles were enjoyable, though the plastic chess pieces were a letdown.
Cultural and Leisure Activities: Hosting Kecak performances, a flea market, and beachfront dining added a unique charm.
Overall Ambiance: The hotel exuded an 'old money' experience, enhanced by amenities like bike rentals.
Conclusion: The stay was a rollercoaster of highs and lows. While certain aspects like location and some facilities were outstanding, issues with service, room comfort, and cleanliness led to a mix of annoyance and appreciation. It was an experience of mixed feelings.
Kelly Shaun
家庭出遊 尊貴間
入住於2023年11月
3.5
評價於:2023年11月27日
Loved the interior of the room, very Balinese style room with a bath tub, the room size is good and very affordable.. hotel location other wise is really out of no where, not close to any restaurants or convenient store. Luckily we can order grab.. but still not much activity available in the hotel except for massage and spa, pool bar is not open, no one actually goes to the pool. It's near to nature so quite a bit of insects.. Staff and friendly and helpful.. There is only 1 restaurant and price wise is not cheap and food is not nice as well.. we were given bread and butter before our meal but even our butter is tasteless,unsalted.. the curry is very watery.. I guess after trying so many nice food around Asia, our taste buds can be quite picky so for the price paid, the food does not satisfy our desire for good food.
Rosie Z
夫妻/情侶出遊 豪華泳池別墅
入住於2023年12月
3.2
評價於:2024年01月07日
Loved the villa as soon as we walked in, was going to stay for another few nights, but after the first night, we decided to leave. Because of the noise at night, we didn’t sleep the whole night.
Shevani
夫妻/情侶出遊 瀉湖別墅(帶泳池通道)
入住於2023年12月
4.7
很棒
評價於:2024年02月08日
Amazing and very spacious villas. The bathtub was enormous which was great to use. The staff are very friendly and helpful. The private pool at the villas was not very clean and as a result we did not spend any time in the pool. Overall the establishment is excellent and we will book again if we return to Bali.
訪客用戶
家庭出遊
複式家庭泳池別墅
入住於2025年01月
YoungBossss
夫妻/情侶出遊
豪華泳池別墅
入住於2023年11月
訪客用戶
家庭出遊
瀉湖別墅(帶泳池通道)
入住於2023年06月
luanlin1223
家庭出遊
尊貴間
入住於2025年01月
yihao 2002
家庭出遊
兩臥室皇家泳池別墅
入住於2022年12月
訪客用戶
夫妻/情侶出遊
尊貴間
入住於2024年02月
Shahnaz alavi
夫妻/情侶出遊
尊貴間
入住於2023年12月
Kelly Shaun
家庭出遊
尊貴間
入住於2023年11月
Rosie Z
夫妻/情侶出遊
豪華泳池別墅
入住於2023年12月
Shevani
夫妻/情侶出遊
瀉湖別墅(帶泳池通道)
入住於2023年12月
訪客用戶
家庭出遊 複式家庭泳池別墅
入住於2025年01月
YoungBossss
夫妻/情侶出遊 豪華泳池別墅
入住於2023年11月
訪客用戶
家庭出遊 瀉湖別墅(帶泳池通道)
入住於2023年06月
luanlin1223
家庭出遊 尊貴間
入住於2025年01月
yihao 2002
家庭出遊 兩臥室皇家泳池別墅
入住於2022年12月
訪客用戶
夫妻/情侶出遊 尊貴間
入住於2024年02月
Shahnaz alavi
夫妻/情侶出遊 尊貴間
入住於2023年12月
Kelly Shaun
家庭出遊 尊貴間
入住於2023年11月
Rosie Z
夫妻/情侶出遊 豪華泳池別墅
入住於2023年12月
Shevani
夫妻/情侶出遊 瀉湖別墅(帶泳池通道)
入住於2023年12月